Terms & Conditions
Terms and Conditions for The Glaciours
Welcome to The Glaciours! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or purchasing from us, you agree to accept and be bound by the terms outlined below.
1. General Information
The Glaciours operates a print-on-demand apparel store serving customers primarily in the USA. Our products include t-shirts, hoodies, sweatshirts, kidswear, and other fashion items produced and fulfilled through third-party print providers.
2. Products and Fulfillment
All products sold on The Glaciours are printed and shipped on demand. This means:
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Items are made after an order is placed.
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Product visuals on the site are mockups and may slightly differ from the actual item.
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Orders may take 5-10 business days to process and deliver, depending on location and product type.
3. Pricing and Payments
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All prices are listed in USD.
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We accept various payment methods including credit/debit cards and other secure payment gateways.
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You are responsible for any additional taxes or duties that may apply in your country.
4. Returns and Refunds
As our products are custom-made, we only accept returns or offer refunds in the case of:
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Damaged items
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Incorrect items received
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Printing errors To request a return or refund, you must contact us within 7 days of receiving your order with supporting photos.
5. Intellectual Property
All content on this website including product designs, images, text, and branding are the property of The Glaciours and are protected under applicable copyright laws. Reproduction or use of our materials without permission is prohibited.
6. User Conduct
By using our site, you agree not to:
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Engage in fraudulent or abusive behavior.
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Violate any laws or third-party rights.
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Attempt to gain unauthorized access to our systems.
7. Limitation of Liability
The Glaciours shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.
8. Modifications
We reserve the right to modify or replace these terms at any time. Updates will be posted on this page. Continued use of the site after changes constitutes acceptance.
9. Contact Us
For questions or concerns regarding these terms, you can reach us at:
Email: support@theglaciours.com
Thank you for choosing The Glaciours. We’re glad to have you as part of our community!